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 ( applicable to on-line shop purchases only. Not valid for wholesale trade or bespoke manufacture transactions ) Shipping Charges on Exchanges / Returns Exchanges-not valid for trade and wholesale orders (see terms and conditions with quote) If you are exchanging merchandise purchased from this web site, you are responsible for the cost of returning it to us. Shipment of a replacement item of equal or lesser value is free of charge. However, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of additional items and shipping charges. Returns-not valid for trade and wholesale orders (see terms and conditions with quote) If you cancel your order after we have delivered your goods and are returning the merchandise for a refund, you are responsible for the cost of returning it to us, but we will reimburse you for the original shipping charges.Not valid for trade and wholesale orders (see terms and conditions with quote ) Please write to the following to be advised where the goods should be returned: Email to : info@waylander.eu ALL RETURNED GOODS MUST BE RETURNED IN GOOD CONDITION AND UNUSED. ANY CLAIMED MANUFACTURING FAULTS WILL BE INVESITGATED AND VERIFIED TO BE CORRECT BY US. Incorrect Orders If we have inadvertently sent you incorrect merchandise, we apologise. You will be reimbursed for the cost of returning the package to us, and you will not be charged for the shipping costs of replacement merchandise.Not valid for trade and wholesale orders (see terms and conditions with quote ) We will endeavour to respond to all queries as soon as possible. |